Great Products, Great Service, Urgent Support
When production machines fail, every minute of downtime costs money. At Pneumatic Products, our team of solution specialists is ready to step in and keep your operations moving smoothly with urgent support.
Recently, our internal sales team received an emergency call from a customer whose bag filling machine had broken down and had completely stopped production. They needed a replacement for a high-flow venturi pump from another brand, fast.
Our component expert Craig quickly identified a suitable replacement: the PIAB P6010 COAX pump, which offered higher vacuum flow and reduced compressed air consumption compared to the old model.
The customer wanted to be sure about compatibility so to ensure it was the perfect fit, our vacuum specialist, Edwin, personally delivered the pump to the customer’s site and assisted the engineer with installation.
The results were immediate. The pump gave improved vacuum performance compared to the old model (before it failed) and most importantly, production was back up and running. The customer avoided costly downtime and was grateful for our hands-on expertise.
Just a call away
This case highlights what makes Pneumatic Products different: our solution specialists don’t just supply equipment, they deliver technical expertise, rapid problem solving, and peace of mind for your automated production machinery.
If you need exceptional service and solutions for your industrial equipment, contact Pneumatic Products today.